I conducted future state research to ensure I wasn't jumping the gun and ratified a few design decisions. Upon inspecting current chatbot implementations, I decided to change some features slightly.

Due to mobile's limited retail space compared to desktop, many current chatbot implementations on mobile utilise the full screen right away. For my design challenge implementation, I will shift focus away from an expanding chat window on desktop in favour of a chatbot view that takes up almost the height of the screen.

I want to drop the height shy of the full screen to mimic the second screenshot present. I feel this still gives the user some visual cues of where they are in the app and the chatbot overlayed, so should they wish to end the chat, they can continue where they left off and not have to try to backtrack.